The IT Manager will be a key member of a small, agile team operating in a fast-paced, high-energy environment, supporting Crowther Roofing and Cooling across Fort Myers, Sarasota, Jupiter, and Malabar locations. The ideal candidate will be a sharp, fast learner with proven experience in Systems, Security, and Networking. This role may also involve providing day-to-day desktop support during high-demand periods. Candidates must have hands-on experience managing both on-premises and cloud-based servers, as well as other core business technologies, with the ability to meet evolving business timelines and priorities. This position is primarily based in Fort Myers.

Responsibilities

Reports to the President of Crowther Roofing and Cooling
Coordinate initiatives with the Director of Information Technology at Roofing Corp of America.
Design, develop, implement, and coordinate systems, policies, and procedures for Crowther Roofing and Cooling and ensure they comply with RCA/First Service Policies.
Manage annual IT budget for Crowther Roofing and Cooling
Manage multiple projects, allocate resources effectively, and ensure projects are on time and within budget.
Manage and assist information technology staff by assigning day-to-day tasks and directing long-term projects to ensure they are completed on time and within budget across multiple sites. Conduct performance reviews.
Oversee and contribute to the maintenance, configuration, and reliable operation of computer hardware, operating systems, network servers, virtualization and supporting network and storage infrastructure.
Oversee vendor relationships and handle the procurement of computer hardware, software and accessories.
Plan, organize, control, and evaluate IT and electronic data operations. Ensure proper disaster recovery solutions are in place.
Collaborate closely with the end-user community to ensure IT services are meeting their needs.
Drive IT governance and compliance initiatives aligned with industry standards such as NIST & SOX.
Ability to conduct business and provide Customer Service in a professional manner and travel to various office locations as needed.
Respond to after-hours requests
Other duties as assigned

Qualifications

5 years+ of working experience as an IT Manager leading a team or relevant experience
Hands-on experience with on-premises computer networks, network administration, and network installation
Expertise in Office 365 administration, including Exchange Online, SharePoint, Teams, OneDrive, and Intune.
Experience with Microsoft Server Operating Systems and SQL Server
Expertise in data center management and data governance
Hands-on experience with Cloud Computing Platforms, Microsoft Azure preferred
Familiarity with SOX Compliance and other regulatory issues, particularly in the Construction sector a plus.
Excellent written and verbal communication
Problem-solving and critical-thinking skills
Ability to lead and teach others
Up-to-date knowledge of the latest IT developments
Ability to explain highly technical concepts in simple terms
Knowledge of best computer security practices
Good research and analysis skills
BA or BS in Computer Science, MIS, or similar field

Crowther Roofing and Cooling

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