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Engineer - Cloud & Infra Management

LTIMindtree • Bellevue, WA, US • $60k - $65k / year • 1m ago

Role description

Proficient in Japanese language to work on customer reported cases
Communicate effectively with Support teams on complex issues
Excellent spoken and written English and Native communication skills
Demonstrable troubleshooting skill Cross team collaboration Logical and critical thinking
Passion for technology and customer support Understanding of cloud vs on premise computing Familiarity with fundamentals of cloud computing
Good to have Technical Skills Windows Azure Platform Knowledge of Windows Azure Platform services and Azure Platform development and deployment concepts
Familiarity with troubleshooting and analytical skills
Azure certifications will be an added advantage should be flexible to work in Japanese time zones and to accommodate MS roster

Responsibilities:

knowledgeable in Microsoft Azure services technologies offerings and the Azure billing platform
The successful Support Engineer has the drive and intellectual horsepower to resolve difficult customer issues
Engineer will directly supports customers through telephone and email escalates issues quickly when deep specific skills or other capabilities are required ability to use knowledge of the Microsoft Azure architecture and offerings to provide customer resolution and proactive customer recommendations has excellent communication skills and is fluent in English writes an excellent case documentation and is able to handle challenging and politically sensitive customer situations

Skills

Mandatory Skills : Azure Database Service, Azure Infra Services, Azure Monitor
Good to Have Skills : Azure AKS, Azure API Management, Azure BLOB

Other details

Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”):

Benefits and Perks:

Comprehensive Medical Plan Covering Medical, Dental, Vision
Short Term and Long-Term Disability Coverage
401(k) Plan with Company match
Life Insurance
Vacation Time, Sick Leave, Paid Holidays
Paid Paternity and Maternity Leave

The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.

Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.

LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.