WordPress Developer

Offshore Launch • Remote • 3w ago

Responsibilities:

Manage and maintain WordPress site maintenance for up to 100 sites.
Troubleshoot and resolve customer issues promptly, providing ongoing maintenance for the sites hosted on our server.
Utilize knowledge of WordPress page builders and block editors, including Divi and Elementor, to effectively manage and troubleshoot sites.
Handle client support tickets for WordPress sites.
Utilize a dedicated HubSpot seat to manage and develop CMS projects.
Update customer records in HubSpot pipeline.
Communicate with clients to understand their needs and resolve issues efficiently.
Ensure excellent customer service and support to maintain high client satisfaction.
Working hours are M-F Central Time Zone and must be available for weekend emergencies.

Requirements:

Expert with WordPress page builders and block editors such as Divi and Elementor.
Basic understanding of JavaScript.
Basic understanding of back-end development fundamentals.
HTML and CSS Expertise.
Basic understanding of Hubl (HubSpot coding) and PHP is a huge plus.
Basic understanding of technical search engine optimization, Google Analytics and Google.
Search Console.
Experience with Adobe Creative Suite.
Experience with Figma.
Knows how to build pages in the CMS from wireframes and high-fidelity designs.
Reasonable knowledge of Microsoft Word, Teams, ticket systems, and project management systems.
HubSpot CMS certification can be optional but should be willing to be certified.
Strong troubleshooting skills for a variety of software.
Ability to resolve technical issues efficiently.
Excellent communication skills.
Excellent customer communication and service skills.
Ability to work independently and manage time effectively..