The School Employees Retirement System of Ohio (SERS) is seeking an IT Solutions Engineer. We are looking for a person who is a critical thinker with exceptional problem-solving skills who is also very detail oriented.
Requested Experience, Skills and Education
- Analyze, design, develop, implement, and support enterprise pension administration system (SMART) using Agile methodologies and technologies such as C#, ASP.Net, XML, JavaScript and related tools.
- Automate SMART operations—including batch processing, post-processing cleanup, and related tasks—to optimize runtime performance and improve efficiency through proactive monitoring and alerting mechanisms.
- Evaluate SMART operational data growth (file systems, database, etc.) and implement a technical solution to effectively manage and control data growth.
- Perform database-related tasks, including developing SSRS reports, writing SQL queries, and executing data fixes, while ensuring the integrity of the production database is maintained.
- Develop a comprehensive understanding of the SMART application ecosystem—including components such as PlanetPress, Workflow, Imaging, SFTP, and Centralized Printing—and take ownership of its ongoing maintenance and support, including product lifecycle management.
- Perform troubleshooting activities to support the performance, uptime, and stability of the SMART business application, including analysis and resolution of issues related to software, SQL, PowerShell scripts, and data fixes.
- Perform SMART configuration management by executing build and deployment activities for software releases
- Perform both independently and in a team-oriented collaborative environment which promotes “One IT”.
- Provide after-hours technical support as required by the needs of the organization.
- Research, learn, and apply Generative AI (GenAI) development tools to support the Agile development lifecycle, with the goal of reducing development cycles and optimizing software performance.
- Design and build product deliverables according to specifications, and escalate technical design or specification issues, as needed.
- Expected to demonstrate good interpersonal skills, be an excellent team player, and behave in a professional manner.
- Ensures the confidentiality, integrity, and security of all Personally Identifiable Information (PII) and Protected Health Information (PHI) data by strictly adhering to federal and state laws, regulations, polices, and best practices for data protection and access control.
- Other responsibilities as assigned.
The incumbent is required to:
- Carry a cell phone with text messaging capabilities to respond to daily business needs.
Educations and Skills/Qualifications:
- Bachelor's degree (B.S.) in computer science or related field;
- Five years related experience and/or training; and
- Three years’ experience with Power Shell or other scripting language and
- Three years’ experience in IT operation (FTP, batch etc.) management
- Highly organized with strong attention to detail skills
- Ability to identify key and underlying complex problems and resolve them appropriately
- Ability to work independently with little oversight
- Equivalent combination of education, skills, and experience
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Location and Commitments
· Hybrid work environment, offering 2-work from home days, each week, after 30 days of employment, or once eligible
· Required onsite workdays take place in our office in downtown Columbus, with free parking
· Core business hours are 8 to 4:45 PM (40 hours per week) Monday through Friday
To view the full job description and to apply, please visit https://www.ohsers.org/about-sers/careers-at-sers/
SERS is a defined benefit public pension fund that provides retirement allowances, disability and survivor benefits, and access to health care coverage for the people who served our schools. Our members are school bus drivers, custodians, secretaries, cafeteria workers, teacher’s aides, administrative and support staff, treasurers, business managers, and school board members – anyone who works for a school or school system in a nonteaching position. Our office is located in Columbus, Ohio.
SERS is an Equal Employment Opportunity Employer. We recruit, hire, train, and promote without discrimination due to age, race, color, religion, sex, sexual orientation, national origin, citizenship, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law.
SERS is committed to ensuring all applicants can successfully submit an application for consideration. If you have a disability, and you wish to discuss potential accommodations to complete your application for employment, please send an email to hr@ohsers.org or call (614) 340-2255.
SERS does not accept unsolicited recruiter and agency resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with SERS.
Job Type: Full-time
Pay: $84,398.00 - $126,598.00 per year
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Schedule:
Work Location: In person
