Recognized as one of the fastest growing companies in the nation, Empowering Technology Solutions (ETS) is now seeking a full time Senior Systems Administrator in our Bloomington, IL Location.

ETS is a rapidly expanding Managed Services Provider for small to medium sized enterprise companies in the Healthcare, Government, Financial and Construction industries. We pride ourselves on delivering outstanding customer service paired with Enterprise technical expertise and consulting. Our MSP Systems Administrator are responsible for delivering all aspects of our Managed Services offering including services, consulting, and planning for future client needs and growth. This position is highly visible to our clients, and all team members. You must enjoy meeting with clients, and consistently instill trust and confidence in all technical matters.

Brief Job Description:

This position will be based out of the Bloomington, IL location and will be part of our IT Services Department. The Senior Systems Administrator position will act as a main technical asset for our clients and internal resources. It will be required to travel to all clients inside the Bloomington area and East Zones when needed and be able to represent ETS in a professional and Enterprise level. It will also be required to perform secondary technical tasks for all other MSP Zones including but not limited to remote break fix, asset management and sales investigations.

Specific job duties include:

Expert technical knowledge with an understanding for managing multiple diverse environments
Deliver Enterprise level technical support covering a wide breadth of technical matters
Design, plan and implement Expert technical solutions. Including meeting with clients and managing technical resources as needed
Solve problems. All our Engineers must have a passion for customer service and solving problems the correct way first. Handle escalations from All-levels of Administrators, Engineers and Technicians. Including, being receptive and eager to help others when needed and following back up with them to train and understand why they were unable to handle the situation.

Requirements:

Minimum 5 years of technical experience
Expert understanding of small/medium business technology and business acumen related to small/medium businesses
Excellent writing and communication skills, demonstrated ability to help create and follow comprehensive technology analysis documents, instruction sheets, and process documentation for current and potential programs
Proactive communicator with entry levels of staff. Being able to hand off details to management for mid to executive level staff, while maintaining the ability to maintain open communication with others
Self-motivated and directed exceptional customer service orientation and dedication to meeting deadlines
History of balancing multiple priorities and the ability to adapt and change focus as deadlines or customer needs shift
Embrace accountability and encourage others around them to do the same
Must have excellent time management and be familiar with time tracking

Strongly Preferred:

· Bachelor's degree in computer science or a related field

· Managed IT experience holding technical positions

· Healthcare and Government Contracting experience preferred but not required

· Core Competencies: Cisco Meraki, NinjaRMM, ConnectWise Manage, ITGlue, Sophos, DATTO, Acronis, Axcient, ConnectSecure and 3CX experience preferred but not required

· Hardware: Maintain, assess, configure, and deploy switches, routers, firewalls, PCs, Servers and all other products and service in the IS umbrella.

· Network Technologies/Topologies: WAN/LAN, Layer 2, Layer 3 networking, Multicast networking, QOS, Security, VPN, SSL VPN, IPSec VPN

· Virtualization: VMware, HyperV and Azure Hosted Virtual environments

· Operating System/utilities: Windows 11, Windows 10, Windows 2022 Server, Windows 2019 Server, DNS, DHCP, Microsoft/Office 365, Exchange, Intune, Active Directory, Unifi, SonicwallOS

ETS Core Values: INSPIRE

At ETS, our core values are the essential and enduring pillars of our organization. They are a small set of timeless, but stoic, guiding principles that require no justification. They are our heartbeat, forming the foundation of our culture and driving us towards a shared vision of excellence. Join us on this journey and let us show you how our core values set us apart and empower us to make a meaningful impact.

· Integrity: The unwavering light that illuminates and empowers our path, guiding us to be true to our values and principles in every moment, even when no one is looking.

· Nimble: The dynamic force that empowers us to swiftly navigate obstacles, seize opportunities, and gracefully evolve to unlock our full potential along the journey of growth.

· Strategic: The compass of wisdom guiding us to make thoughtful decisions, anticipate challenges, and forge a path of success with empowering intention.

· People: The beating heart of our journey, their collective brilliance and boundless potential intertwining to create a tapestry of experience that empowers, inspires and defines our infinite possibilities of greatness.

· Innovative: The relentless spark that ignites progress, driving us to push boundaries, challenge norms, and craft ingenious solutions the empower change and elevate standards.

· Results: The testament of unwavering dedication, resilience, and the pursuit of excellence, empowering us to turn aspirations into tangible achievements.

· Expertise: The essence of knowledge and skill that empowers us to navigate complex challenges, solve intricate problems, and deliver exceptional results with confidence and precision.

About ETS

ETS is a leading provider of IT Services, Cyber Security and Compliance management while being a trusted consultant to many Financial, healthcare and government groups, hospitals and government contractors across North America. For over 8 years, ETS has been bridging the gap between regulatory compliance, business goals and personal service, empowering our clients to deliver more customer-centric care, while protecting their earnings and increasing profitability.

We offer base salary plus discretionary bonus, paid holidays and Unlimited vacation upon approval, healthcare, and many other benefits, including a 2-week paid sabbatical for employees when they reach their 7-year anniversary! Advancement opportunities for those who demonstrate strong results and leadership qualities. Other positions currently available. ETS is a smoke-free environment. If you think you fit our culture and can contribute to our client’s success, we want to hear from you

Job Type: Full-time

Pay: $71,200.00 - $101,462.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Tuition reimbursement
Vision insurance

Compensation Package:

Bonus opportunities
Yearly pay

Schedule:

8 hour shift
Monday to Friday

Experience:

MSP: 3 years (Preferred)
Microsoft Windows Server: 3 years (Preferred)
Network support: 3 years (Preferred)
Security system: 1 year (Preferred)

Ability to Relocate:

Bloomington, IL 61705: Relocate before starting work (Required)

Work Location: In person

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